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Customer Service
If you have any questions, please contact one of our Customer Service Specialists,
available 9am - 5pm EST, Monday - Friday.
by telephone:  800.763.4159
by email:  comments@stylebug.com

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Shipping Options and Rates

Stylebug is committed to offering the most reliable and timely shipping methods.  US orders will be shipped via United Parcel Service (UPS), one of the largest and most reliable shippers in the world.

When will my order ship?
Stylebug processes all orders within (3) three business days from the time the order was placed. A business day is considered to be Monday through Friday, not including holidays.

When will my order arrive?
Every U.S. order is delivered within seven to ten business days after the order has left our warehouse, unless a quicker ship method is chosen.

Can I get my items more quickly?
For Next Day (not available for Alaskan or Hawaiian residents), orders must be received by Noon (12:00 pm) EST (Monday-Friday).  All express orders placed after 1 pm EST will be shipped the next business day. Delivery is the following business day by Noon.

How can I ship to an American military address?
To ship to an American military address type APO or FPO in the city field and select the appropriate AE, AA or AP in the state field.

AA (Armed Forces Americas)
AE (Armed Forces Europe)
AP (Armed Forces Pacific)

Select United States for the country field.

Shipping Rates: United States

Merchandise TotalStandard
(5-7 days)
Expedited
(2-3 days)
Express
(1-2 days)
$200.00 and under $12.95   $39.95 $74.95
$200.01 - $400.00 $22.95   $44.95 $79.95
$400.01 - $600.00 $27.95   $49.95 $84.95
$600.01 - $800.00 $32.95   $54.95 $89.95
$800.01 - $1,000.00 $37.95   $59.95 $94.95
$1,000.01 - $15,000.00 $39.95   $64.95 $99.95

Shipping Rates: Canada

Merchandise TotalStandard
(5-7 days)
Express
(1-2 days)
$200.00 and under   $29.95 $74.95
$200.01 - $400.00   $34.95 $79.95
$400.01 - $600.00   $39.95 $84.95
$600.01 - $800.00   $44.95 $89.95
$800.01 - $1,000.00   $49.95 $94.95
$1,000.01 - $15,000.00   $54.95 $99.95

Canadian Customs General Guidelines on Tax and Duties

  • Canadian duties, taxes and brokerage fees on items shipped to Canada are established by Canadian Customs
  • Anything over $20.00 CAD (including gifts) will be subject to Customs fees
  • Taxes, PST & GST, will vary based on the province to which the items are shipped
  • PST & GST taxes are generally a 15% fee for residential and non-commercial shipping. (GST currently at a constant 7% and PST currently varies from 7%-8%)
  • The duty is determined by the value of the merchandise which is also determined by Customs
  • As part of the NAFTA, all items that are made in the USA will be duty free; however, they are still subject to PST & GST taxes and brokerage fees

To learn more about Canadian Customs, please visit www.ccra-adrc.gc.ca.

Shipping Rates: International

Merchandise TotalStandard
(6-10 days)
Express
(5-6 days)
$200.00 and under   $54.95 $79.95
$200.01 - $400.00   $59.95 $84.95
$400.01 - $600.00   $64.95 $89.95
$600.01 - $800.00   $69.95 $94.95
$800.01 - $1,000.00   $74.95 $99.95
$1,000.01 - $15,000.00   $79.95 $104.95

  International Returns:
Stylebug will not reimburse for customs, import duties and taxes. These charges are the sole responsibility of the buyer. In the event a package is refused UPS or USPS will return the package to us and charge us return fees. Stylebug reserves the right to charge a 20% restocking fee plus any return fees charged to us in order to recover the refused package. We will not refund any shipping costs once an item is refused. Your refund will be processed once we receive your returned item from UPS or USPS.

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